Privacy Policy | Wimmerway

Wimmerway – Counselling with Johanna

This privacy policy explains how I collect, use, and protect your personal data when you visit my website or contact me.

I am committed to protecting your privacy and handling your personal data in a transparent, lawful, and secure way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Data Controller: Johanna Wimmer
Website: www.wimmerway.co.uk
Email: johanna.jo@gmx.co.uk

If you have any questions about this policy or how your data is handled, please contact me using the details above.

What Data I Collect

Information you provide directly

I collect personal information when you contact me via the website contact form, email, text, or phone. This may include your name, email address, phone number, and the content of your message.

Technical data

When you visit this website, basic technical information may be collected automatically, such as your IP address, browser type, and pages visited. This helps ensure the website functions properly and securely.

How Your Data Is Used

Your personal data is used only for legitimate and necessary purposes, including:

Responding to enquiries
Communicating with you about counselling services
Maintaining appropriate records
Ensuring the security and functionality of the website

I do not use your data for automated decision-making or profiling.

Lawful Basis for Processing

Under UK GDPR, I process your data on the following lawful bases:

Legitimate interests – to respond to enquiries and operate my practice appropriately
Consent – where you choose to contact me and share information

You may withdraw consent at any time by contacting me.

Confidentiality

This privacy policy applies to website use and initial contact only.

If you become a counselling client, additional information about confidentiality, record keeping, and data handling will be provided separately in your counselling contract.

This website uses cookies to ensure it functions properly and to help understand how it is used.

Some cookies are essential and are required for the website to operate. Others are non-essential, such as analytics cookies, which help improve the website by understanding how visitors use it.

You can choose to accept or reject non-essential cookies through the cookie banner when you first visit the site. You can withdraw your consent at any time.

Data Security

I take appropriate security measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

If a data breach occurred that posed a risk to your rights or freedoms, I would notify you and the relevant authority where legally required.

Data Retention

Personal data is kept only for as long as necessary:

Enquiry data is retained only for as long as needed to respond and follow up
Data is securely deleted when no longer required

Sharing Your Data

I do not sell or share your personal data with third parties for marketing purposes.

Your data may be shared only where legally required or with professional advisers (such as legal or regulatory bodies) where lawful and necessary.

Your Rights

Under data protection law, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent

You can exercise these rights by emailing johanna.jo@gmx.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk | 0303 123 1113

I would appreciate the opportunity to address any concerns directly before you contact the ICO.

Third-Party Links

This website may contain links to external websites. I am not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies.

Changes to This Policy

This privacy policy may be updated from time to time. Any changes will be published on this page.